Delivery & Shipping Policy
Last Updated: June 2026
Thank you for shopping with Eco Air Fans. We are committed to delivering your orders safely and efficiently. Please review our shipping and delivery policy below.
Order Processing
- After the payment confirmation, the orders will process in 1 to 4 business days.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During periods of high order volume, processing times may be slightly delayed.
Shipping Areas
We currently ship to:
- All cities within Egypt
If your location is not available during checkout, please contact us before placing an order.
Shipping Costs
Shipping fees are calculated based on:
- Delivery location
- Product size and weight
- Selected shipping method
The shipping cost will be displayed during checkout before payment is completed.
Estimated Delivery Times
Estimated delivery times are:
| Location | Estimated Delivery Time |
|---|---|
| Cairo & Giza | 1–3 Business Days |
| Other Egyptian Governorates | 2–7 Business Days |
| International Orders (if applicable) | 7–21 Business Days |
Delivery times are estimates and may vary due to weather conditions, courier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp (where available).
Delivery Attempts
Our delivery partners may attempt delivery more than once. If delivery cannot be completed due to incorrect address information or customer unavailability, additional charges may apply for re-delivery.
Address Accuracy
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries resulting from:
- Incorrect addresses
- Incomplete contact information
- Customer unavailability
Damaged or Lost Shipments
If your order arrives damaged or appears lost during transit:
- Contact us within 48 hours of delivery.
- Provide your order number and photos (if applicable).
- We will investigate the issue and work toward an appropriate resolution.
Delays Beyond Our Control
We are not liable for shipping delays caused by:
- Courier service disruptions
- Severe weather conditions
- Customs procedures
- Government restrictions
- Public holidays or force majeure events
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: admin@ecoairfans.com
Phone: +201229474400
Address: Factory 110, c area, 6 million, 10th of Ramadan